Seegrid is the leading provider of connected self-driving vehicles for materials handling with hundreds of thousands of miles driven. The Seegrid Smart Platform combines flexible and reliable infrastructure-free vision guided vehicles with fleet management and enterprise intelligence data for a complete connected solution. Seegrid accelerates Industry 4.0 and lean initiatives with incremental automation, helping companies achieve a truly connected enterprise and transform into smart factories of the future.
Seegrid currently has an opening for a Customer Success Manager. The Customer Success Manager (CSM) builds strong relationships with Seegrid customers at all levels. The CSM employs a consultative, customer-centric approach to the identification and implementation of solutions that meet the client's needs. Customer Success closely manages the fulfillment process and ensures satisfaction and customer value.
We are looking for people with impeccable relationship and project management skills who can guide projects to success every time. As an exceptional customer advocate, the CSM drives increased loyalty and satisfaction by helping Seegrid customers fulfill short and long-term goals. A key to success in this role will be impeccable project management and communicating effectively with internal and external teams, from C-Levels to front-line users.
Requirements and Experience:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.